Are you looking for ways to create a more targeted marketing strategy? Want to better understand who you target audience is?
Salesforce share their guide to creating a customer persona in this infographic.
Here’s a quick summary:
- Conduct user research
- Condense the research
- Brainstorm
- Refine
- Make them realistic
- Input your persona in your CRM platform
Check out the infographic for more detail.

Author:
Mark Ford
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