Want to understand how your brand stacks up against your competitors on social media? Ready to learn the key steps to performing a competitive analysis that actually improves your strategy?

You’ll find some social media basics in this infographic.

Here’s a summary of what’s covered:

  • Identify Your Top Competitors
  • Define the Competitive Goals and KPIs
  • Choose the Social Networks You Want to Monitor
  • Follow Performance Growth Over Time
  • Check Out Their Content Strategy
  • Check Out Their Engagement Metrics
  • Understand How People Engage with Their Content
  • See When People Are Active on the Social Networks
  • Check Out Their Content Strategy
  • Use Proper Tools for Social Media Competitive Analysis

Check out the post below for more.

 

In today’s fast-paced digital world, staying ahead on social media isn’t just about posting more—it’s about posting smarter. That means understanding what your competitors are doing, how they’re performing, and where opportunities lie for your brand to stand out.

A social media competitive analysis gives you the insights to make informed, data-driven decisions that elevate your strategy. In this guide, we’ll walk you through the key steps to run a thorough analysis—and explain why it’s essential for long-term success.

Identify Your Top Competitors

Before you can analyse anything, you need to know who you’re up against. Focus on businesses that offer similar products or services and target the same audience. The goal is to compare apples to apples so that your findings are actually useful. Limit your list to three to five competitors for manageability and depth.

  • Search social media platforms using relevant industry hashtags and keywords.
  • Use tools like SimilarWeb or SEMrush to find websites with overlapping traffic.
  • Look at who your followers are also following—these accounts may be your direct rivals.
  • Consider local vs. national competitors depending on your business reach.

Learn design & marketing. Grow your business.

Learn design & marketing. Grow your business.

Define the Competitive Goals and KPIs

You can’t measure success if you haven’t defined it. Setting clear goals for your analysis helps you stay focused and ensures your findings are actionable. KPIs (key performance indicators) will vary depending on what you want to learn—whether it’s reach, engagement, or growth. Choose metrics that align with your broader marketing strategy.

  • Are you trying to improve engagement or increase brand awareness?
  • Decide whether you’ll measure daily, weekly, or monthly data points.
  • Focus on KPIs like follower growth, post frequency, or video views.
  • Align your chosen KPIs with specific business objectives and campaigns.

Choose the Social Networks You Want to Monitor

Not all social media platforms are created equal—especially when it comes to your competitors. Concentrate your analysis on the platforms where your audience and rivals are most active. Monitoring everything can be overwhelming and unnecessary if your customers primarily engage in one or two places.

  • Identify which platforms bring in the most engagement or conversions.
  • Analyse where your competitors are investing the most time and resources.
  • Avoid platforms that are irrelevant to your industry or audience.
  • Check if your chosen networks support analytics tools or third-party tracking.

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Click. Scan. Improve. Get your website audit here.

Follow Performance Growth Over Time

A one-off snapshot only tells part of the story. To truly understand what’s working (and what’s not), you need to track performance trends over time. This helps you spot seasonal spikes, successful campaigns, or consistent growth patterns that can guide your own strategy.

  • Monitor how follower counts and content volume change month by month.
  • Track which types of posts consistently earn high engagement.
  • Watch for spikes during product launches or promotions.
  • Compare long-term growth rates between your brand and competitors.

Check Out Their Content Strategy

Content is the backbone of any social media effort. Studying your competitors’ approach reveals what kinds of formats, topics, and tones are resonating with their audiences. This isn’t about copying—it’s about learning what works and spotting gaps you can fill.

  • Look at the ratio of promotional vs. educational or entertaining posts.
  • Note the types of content used—videos, carousels, polls, etc.
  • Observe how often they post and if they stick to a schedule.
  • Analyse how they use captions, emojis, CTAs, and storytelling techniques.

Talk strategy. Plan design. Start strong.

Talk strategy. Plan design. Start strong.

Check Out Their Engagement Metrics

High follower counts mean nothing without strong engagement. Metrics like likes, comments, shares, and click-throughs tell you whether the content is actually connecting with people. Comparing this data across competitors highlights who’s building real relationships—and who’s just making noise.

  • Track average engagement per post across different content types.
  • Use tools like Rival IQ or Socialinsider to benchmark engagement rates.
  • Watch how quickly and often they respond to comments.
  • Note whether posts drive conversation or attract passive interactions.

Understand How People Engage with Their Content

It’s not just about how many people engage—it’s how they engage that matters. Analysing sentiment, recurring themes in comments, and the types of content that generate real conversation helps you identify emotional triggers and preferences. These insights can inspire a more human and relatable strategy.

  • Read through comments to gauge tone, satisfaction, or complaints.
  • Identify frequently asked questions and how the brand responds.
  • Look for user-generated content or people tagging the brand.
  • Track which posts consistently prompt discussion or user input.

Real results. Real businesses. Real growth.

Real results. Real businesses. Real growth.

See When People Are Active on the Social Networks

Timing can make or break a post. Publishing content when your audience is most active increases visibility and engagement. Similarly, watching when your competitors post—and how their audience responds—can help you refine your own schedule.

  • Use analytics to identify your audience’s peak engagement hours.
  • Monitor when competitors post and compare the results.
  • Test different posting times and track performance changes.
  • Adjust schedules for weekends, holidays, or campaign-specific events.

Check Out Their Content Strategy

Yes, we’ve already mentioned this, but it’s worth doubling down. A successful strategy isn’t just about what they post—it’s about why they post it. Going deeper into their messaging, campaign themes, and visual branding helps you better understand their goals and market positioning.

  • Review their brand voice, imagery, and overall tone across platforms.
  • Note how they use campaigns to align with seasonal or trending topics.
  • Analyse if and how they personalise content for each platform.
  • Track CTA usage—are they pushing blogs, products, or lead magnets?

Big ideas. Small prices. Perfect websites.

Big ideas. Small prices. Perfect websites.

Use Proper Tools for Social Media Competitive Analysis

Manual analysis has its place—but for regular, in-depth tracking, the right tools make all the difference. From social listening to competitor benchmarking, platforms like Sprout Social, Hootsuite, or BuzzSumo can automate and simplify the process. They’ll help you work smarter, not harder.

  • Use tools that support multi-platform analysis in one dashboard.
  • Set up automated alerts for competitor mentions or trending content.
  • Generate shareable reports to track performance over time.
  • Integrate tools with your own CRM or reporting systems for deeper insights.

Conclusion

Running a social media competitive analysis isn’t just a one-time task—it’s an ongoing process that sharpens your strategy and keeps you one step ahead. By studying what your competitors are doing right (and wrong), you gain valuable insights that help you post with purpose, engage with confidence, and outperform the rest.

With clearly defined goals, focused tracking, and the right tools, you can turn competitive data into competitive advantage. Make it a regular part of your marketing rhythm—and watch your social media impact grow.

Mark Walker-Ford

Author:
Mark Ford

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