Want to create a professional Google Plus business page that helps your company stand out online? Looking for ways to build your audience, showcase your services and increase engagement with potential customers?
You’ll find 14 practical steps to creating and promoting a Google Plus business page in this blog post.
Here’s a summary of what’s covered:
- Understand What Google Plus Can Offer Your Business
- Create a Google Account for Your Business
- Choose the Right Type of Business Page
- Select a Memorable Business Name
- Upload a Professional Profile Picture
- Design an Eye-Catching Cover Image
- Write a Compelling Business Description
- Add Your Website and Contact Information
- Complete Your Business Profile
- Connect Your Website to Your Google Plus Page
- Start Sharing Valuable and Engaging Content
- Build Your Audience and Expand Your Circles
- Encourage Engagement and Join Communities
- Monitor Your Performance and Refine Your Strategy
Check out the post below for more.
Introduction
Google Plus was once Google’s ambitious attempt to compete with Facebook and other major social networking platforms. It offered businesses the opportunity to create branded pages, publish updates, connect with customers and establish a stronger presence within Google’s wider ecosystem. For companies looking to expand their digital marketing activities, having a well-designed Google Plus business page was considered an important part of their social media strategy.
However, Google discontinued the consumer version of Google Plus in April 2019, meaning businesses can no longer create or maintain these pages. The platform’s original features, including Circles, Communities and business profiles, are no longer available in their previous form. Nevertheless, understanding how businesses used Google Plus provides useful lessons about branding, audience engagement and online visibility that remain relevant to modern marketing.
This guide explores the 14 steps businesses historically followed to create a successful Google Plus business page. It also explains how the principles behind those steps can be applied to today’s digital marketing platforms, including Google Business Profile, LinkedIn and Facebook. Although Google Plus itself is no longer operational, many of the strategies that made a business page effective continue to influence how companies establish and promote their online presence.
Understand What Google Plus Can Offer Your Business
Before creating a Google Plus business page, companies needed to understand how the platform fitted into their wider marketing strategy. Google Plus combined elements of social networking, content sharing and business discovery, allowing organisations to communicate with audiences through a branded online presence. Its connection with other Google services made it particularly interesting to businesses hoping to strengthen their digital visibility.
A successful approach began with identifying the audience a business wanted to reach and the content it intended to share. Simply creating a page without a clear purpose rarely produced meaningful engagement. Businesses that treated Google Plus as a genuine communication channel rather than another place to advertise were better positioned to develop relationships and attract followers.
- Identify the target audience you want to reach through your business page.
- Establish clear objectives for brand awareness, engagement and website traffic.
- Research how competing businesses use social platforms to communicate with customers.
- Develop a content strategy that supports your wider marketing objectives.
Create a Google Account for Your Business
The first practical step towards establishing a Google Plus business page was creating or accessing a Google account. This account acted as the foundation for managing the page, publishing updates and interacting with followers. Using an account associated with the business helped maintain consistency and ensured that the page could be managed professionally.
Businesses also needed to consider who would have access to the account and how responsibilities would be handled. Relying entirely on one employee’s personal login could create problems if that person left the organisation. Establishing appropriate account ownership and access procedures was therefore an important part of building a reliable social media presence.
- Use an appropriate Google account associated with your business.
- Ensure account recovery details are accurate and regularly maintained.
- Enable available security features to protect your business information.
- Establish clear responsibility for managing the account and its associated services.
Choose the Right Type of Business Page
Google Plus originally allowed businesses to create pages within different categories, helping them establish an appropriate presence for their organisation. Choosing the correct category was important because it influenced how the page represented the business and what information could be displayed. Local companies, brands and organisations often had different requirements when establishing their profiles.
Selecting the most relevant page type helped visitors understand the nature of the business immediately. A local retailer, for example, needed to communicate different information from an online consultancy serving customers nationwide. Businesses benefited from considering their location, customer base and services before deciding how their page should be structured.
- Choose the category that most accurately represents your business activities.
- Consider whether your company serves local customers or a wider audience.
- Ensure your selected page type reflects your products and services.
- Keep your business classification consistent across other online profiles.
Select a Memorable Business Name
Your business name was one of the most prominent elements of a Google Plus page. It appeared alongside posts, comments and other interactions, making it an important part of brand recognition. Choosing a clear and consistent name helped customers identify the company and distinguish it from competitors offering similar products or services.
Businesses sometimes attempted to include excessive keywords in their page names to attract additional attention. However, an awkward or overly promotional name could make a profile appear less trustworthy. The strongest approach was to use the company’s recognised trading name and reinforce its services through the description and supporting content.
- Use your established business name rather than inventing a separate social media identity.
- Avoid unnecessary keywords that make your page name look unnatural.
- Maintain consistent naming across your website and other social profiles.
- Check spelling and presentation carefully before publishing your business information.
Upload a Professional Profile Picture
A profile picture played an important role in helping people recognise a business throughout Google Plus. It appeared beside published content and interactions, meaning followers could encounter it repeatedly without visiting the main business page. A distinctive and professional image therefore contributed significantly to establishing a recognisable brand identity.
For most companies, their existing logo was the most appropriate choice. However, the image needed to remain clear when displayed at smaller sizes. Complicated designs, excessive text and poorly cropped graphics could reduce recognition and make an otherwise professional business appear inconsistent.
- Upload a high-quality version of your company logo or recognised brand image.
- Ensure important details remain visible when the picture is displayed at a smaller size.
- Use consistent branding across your website and social media accounts.
- Avoid blurry, stretched or poorly cropped images that weaken your presentation.
Design an Eye-Catching Cover Image
The cover image provided businesses with a valuable opportunity to make their Google Plus page visually appealing. Unlike the smaller profile picture, the cover image occupied a prominent position at the top of the page. This additional space allowed companies to communicate their personality, showcase their services or reinforce a particular marketing message.
An effective cover image needed to balance visual impact with clarity. Overcrowding the design with promotional messages, contact details and unrelated graphics could make the page difficult to understand. Businesses generally benefited from using attractive imagery, consistent colours and a focused message that complemented their overall branding.
- Choose a cover image that reflects your business and appeals to your target audience.
- Incorporate your brand colours and visual identity for a consistent appearance.
- Keep important text readable and avoid overcrowding the design.
- Update promotional imagery when campaigns, services or business priorities change.
Write a Compelling Business Description
Your business description gave visitors an opportunity to understand what your company offered and why they should consider following it. Although images could create a positive first impression, the written description provided the substance needed to communicate your expertise and value. A vague or generic introduction was unlikely to persuade visitors to explore further.
The most effective descriptions focused on customer needs rather than simply listing company achievements. Explaining the problems your business solved and the benefits of your services helped potential customers recognise whether you were relevant to them. Clear language also made the page more approachable and easier to understand.
- Explain what your business does and who your products or services are designed for.
- Highlight the benefits customers receive from choosing your company.
- Include relevant industry terminology naturally within your description.
- Use clear, engaging language that encourages visitors to learn more.
Add Your Website and Contact Information
A Google Plus business page could introduce potential customers to a company, but meaningful results often depended on encouraging further action. Providing accurate website and contact information helped visitors move from discovering the business to making an enquiry. Missing or outdated details could create unnecessary obstacles and undermine confidence.
Businesses needed to ensure that information displayed on Google Plus matched the details published elsewhere online. Inconsistent telephone numbers, website addresses or business locations could confuse customers. Maintaining reliable contact information across digital platforms was therefore an essential part of creating a professional online presence.
- Add your main website address so visitors can explore your products and services.
- Provide accurate contact information appropriate to your business.
- Keep your business address consistent wherever it appears online.
- Check that website links work correctly and direct visitors to relevant pages.
Complete Your Business Profile
Creating a page was only the beginning of establishing a professional presence on Google Plus. Businesses that left important sections incomplete risked giving visitors the impression that the page was neglected or unofficial. A comprehensive profile helped communicate credibility and made it easier for people to understand the company.
Completing every relevant section also encouraged businesses to think carefully about how they presented themselves online. Information about services, locations, opening hours and company background could all contribute to a more useful profile. The objective was to provide enough information for visitors to make informed decisions without overwhelming them with unnecessary detail.
- Complete all relevant profile fields with accurate business information.
- Include useful details about your services, products and areas of expertise.
- Maintain a consistent tone and visual identity throughout the profile.
- Review your information regularly to ensure it remains accurate and relevant.
Connect Your Website to Your Google Plus Page
Connecting a business website to its Google Plus page helped establish a relationship between the company’s main online presence and its social media activity. Historically, Google Plus provided features that allowed businesses to link their websites and social profiles. These connections made it easier for visitors to move between platforms and discover additional information.
Website integration also created opportunities to promote the business page to an existing audience. Visitors who already trusted the company’s website could be encouraged to follow its social media updates. However, the value of these connections depended on providing worthwhile content rather than simply displaying another social media icon.
- Add appropriate social media links to your website where visitors can easily find them.
- Ensure your business page directs users back to relevant website content.
- Maintain consistent branding and messaging across both platforms.
- Encourage website visitors to follow your social profiles for useful updates.
Start Sharing Valuable and Engaging Content
A completed Google Plus business page offered little marketing value unless the company published content regularly. Posting useful information gave followers a reason to remain connected and helped establish the business as a knowledgeable presence within its industry. The strongest content strategies focused on audience interests rather than constant promotional messages.
Businesses could share blog articles, industry news, practical advice, company updates and visual content. Variety helped maintain interest, while consistency ensured the page remained active. Understanding what followers found useful was particularly important because engagement depended on providing information that encouraged people to read, respond and share.
- Publish helpful articles that address common customer questions and concerns.
- Share relevant industry developments alongside your own expert commentary.
- Use engaging images and clear descriptions to make posts more appealing.
- Maintain a consistent publishing schedule without sacrificing content quality.
Build Your Audience and Expand Your Circles
Google Plus featured a system called Circles, allowing users to organise connections into different groups. This provided a way to manage relationships and share certain content with selected audiences. For businesses, developing a relevant network was an important part of increasing visibility and creating opportunities for interaction.
Building an audience required more than collecting large numbers of followers. Businesses benefited from connecting with people who had a genuine interest in their products, services or industry. A smaller, engaged audience could be considerably more valuable than a large network of people who rarely interacted with the company’s content.
- Identify people and organisations relevant to your industry and target market.
- Develop connections through meaningful interactions rather than indiscriminate following.
- Organise contacts into useful groups where the platform supports audience segmentation.
- Focus on attracting interested followers who are likely to engage with your content.
Encourage Engagement and Join Communities
Google Plus Communities provided spaces where people could discuss shared interests, exchange information and connect with others. Businesses could participate in relevant communities to demonstrate their knowledge and build relationships beyond their existing followers. This created opportunities to reach audiences who might not otherwise discover their business page.
Successful community participation depended on contributing genuinely useful information. Companies that repeatedly posted promotional links without engaging in discussions often struggled to establish credibility. Asking questions, offering advice and responding thoughtfully helped businesses become recognised as helpful contributors rather than intrusive advertisers.
- Participate in communities that are relevant to your industry and customers.
- Answer questions and provide practical advice that demonstrates your expertise.
- Encourage discussion by asking thoughtful questions within your posts.
- Respond to comments and interactions to develop stronger audience relationships.
Monitor Your Performance and Refine Your Strategy
Creating and maintaining a Google Plus business page required ongoing evaluation to understand whether marketing activities were producing worthwhile results. Businesses needed to consider which content attracted attention, how audiences responded and whether their social media presence contributed to wider commercial objectives. Without monitoring performance, it was difficult to identify opportunities for improvement.
An effective measurement strategy focused on meaningful outcomes rather than superficial popularity. Follower numbers and reactions could provide useful indications of interest, but website visits, enquiries and customer relationships were often more valuable. Reviewing performance regularly allowed businesses to improve their content and allocate resources more effectively.
- Monitor engagement patterns to identify the subjects your audience finds most interesting.
- Track website traffic generated by your social media marketing activities.
- Compare different content formats to understand which approaches produce better results.
- Refine your publishing strategy using measurable results and audience feedback.
Conclusion
Google Plus may no longer exist as a consumer social networking platform, but the principles behind creating a successful business page remain valuable. Professional branding, complete business information, useful content and genuine audience engagement are still essential elements of effective digital marketing. Businesses that approach their online profiles strategically are better positioned to build recognition, develop trust and attract potential customers.
Today, many of these principles can be applied through Google Business Profile, Facebook, LinkedIn and other established marketing channels. Rather than attempting to recreate a discontinued platform, businesses should focus on the services their customers actively use and maintain a consistent presence across them. A professional profile supported by engaging content and regular interaction can still play an important role in generating enquiries and supporting long-term growth.
The most important lesson from Google Plus is that simply creating a business page is never enough. Success depends on how effectively you communicate your value, connect with your audience and maintain your online presence. By following these 14 principles and adapting them to current platforms, your business can develop a stronger, more credible and more productive digital marketing strategy.

Author:
Mark Ford
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