Do you encourage customers to leave a review of your services online? Do you show potential new customers reviews to help them make their decision?
If customer reviews don’t form a part of your online strategy you may be astounded to learn that a whopping 97% of consumers say they read reviews about local businesses before making a purchase. What effect is not having any having on your business?
Reach Local highlight the key stats showing the importance of reviews in the infographic below.
Author:
Mark Ford
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